Beautyfullpets has been registered under number
24389028 at the chamber of commerce in Rotterdam. The VAT number of
Beautyfullpets is NL041766350B01. However texts, foto's, images, descriptions
and prices in our catalogue and website, along with other information carrier
are comprised with the utmost care, no right can be granted from this.
Beautyfullpets can never be held accountable or liable
for damages, injury, loss, direct or indirectly coming from information as is
Our terms and agreements are applicable for all
transactions, among them including; sale, rental, lease, lend lease of all
products supplied by Beautyfullpets.
All goods remain our property until paid for in full.
This means that all delivered products remain in our property until the invoice
has been paid in full. The right of property does not waive you of your
obligations to pay what you owe us.
All customers of our products are expected
to pay before delivery, or when they come to pick up the products in person as
are the options we provide. Unless we have agreed otherwise. In the event that
we allow shipment before payment has been received, we uphold a 7 day deadline
of payment after receiving the goods that were ordered.
All on the prices on the website are displayed with
and without VAT and without shipment costs. Typo's and placement faults are
reserved. When a product has been priced wrongly Beautyfullpets is entitled to
refrain from delivery and to return any payments.
Terms of Payment:
If the agreed payment term is exceeded, further collection will be possible
without further notice, whereby all costs as well as statutory interest and other
fees are at your expense.
The shipping costs are based on country and order size and are published on the
page "shipping costs"
If shipping costs differ very much from the scale due to for example island fees or remote area surcharges , we reserve the right to use another shipping form and / or charge extra shipping costs.
In these cases we will contact you for shipment.
Our aim is always to send all orders and payments that we receive before 17:00
will be shipped the next business day. You will receive the track and trace
code of our carrier from us with which you can track the delivery. On the
actual of shipment you will receive a shipping message from us.
If a (part of) your order can not be delivered immediately, we will contact
you. In principle, orders are not delivered in parts unless otherwise agreed.
If the delivery period of 30 days is exceeded, you have the right to cancel
your order at any time. Monetary fees already paid will be refunded by us in
this case immediately (within 5 working days).
If the package cannot be delivered at the first delivery attempt, the package will be delivered to a DPD Parcel Shop. You must then collect the package there within 5 working days. If a package is not collected (in time), the parcel will be returned to us. If you still wish to receive the order, the real shipping costs must be paid again. In this case, if you cancel the order, we will deduct the real shipping costs from the refund. Even if you indicate that you have been at home the whole day, the above will not be deviated from! (real shipping costs are the costs as charged for orders up to 60 euro)
Permission to leave the parcel:
If you have given our carrier permission to leave the package in case of absence our responsibility ends at the moment the driver indicates that he has left the parcel. In this case no compensation will follow in case of missing (parts) of your order.
All orders after offer and acceptance, both written and oral, are binding and
obligatory to purchase. As soon as you click on the "send order"
button on the last page of the checkout process, this means that you have
placed an "order with payment obligation" and you are obliged to pay
and purchase the ordered products.
damage and shortage:
Notifications of damage or loss must be reported to us at the latest 2 working
days after receipt of the goods. When receiving deliveries, all packages must
be checked for damage. If damage to the packaging is observed, this must be
reported to the carrier. This damage must also be reported to us immediately.
If no damage is visible at the latest and if damage is detected during
unpacking, it must be reported to us immediately, preferably with photographs
of the damaged products. Even if items are short, this must be reported to us.
Note, During the processing of all orders video images are taken and recorded.
Reports of shortage are checked on the basis of these video images.
If electronic communication (web shop without personal and / or telephone
contact) has been used exclusively during the ordering process, the customer
shall at all times have the right, for a period of fourteen days after receipt
of the order, to send items back to us without stating reasons without any
However, the customer must always contact us before returning an item. Together
we determine the best way of returning.
If a return is not based on deviations between the ordered and delivered
product, the shipping costs for the return will not be reimbursed. Any postage
paid for your order will be reimbursed to you in proportion to the value of the
returned item if the return does not concern the entire order.
If a return is based on a deviation from the ordered and delivered item, or
damage, both the costs for returning and re-delivery will be for our account! Hereby the maximum shipping costs are reimbursed at as we charge for delivery.
Custom made products and products that are highly susceptible to decay are
excluded from the right to return.
Items must be returned in the original, undamaged and unopened packaging. Items
that are delivered in closed and / or sealed (sealed) packaging can not be
returned if the seal or sealed package is broken and / or opened.
If use is made of the right to return, we will arrange for a refund after
receipt of the returned item (return within 5 working days).
If a payment form is charged to us (credit card / PayPal) that we can not claim
back, these will be deducted from the refund.
There is no minimum order or order size per order.
All information provided to us will only be used for the processing,
administration and delivery of your order (s). Your data will be stored
indefinitely in the secure part of the website and our administration software.
You can view and edit the personal data stored by us in your account.
Beautyfullpets will never make data available to third parties with the
exception of transporters for which data for delivery are necessary. (DHL
entering shipping label)
If you want to cancel your account you can report this to us. We will then
delete your data from our systems with the exception of the administration
software, removal in this software is not possible.
You can subscribe to our newsletter via the site or while creating an account.
If you no longer wish to receive it, you can report yourself via the link in
newsletter after receipt.
Differences are settled amongst ourselves where this
is possible. In the event that this is not possible, the Dutch law is supreme
at Beautyfullpets, and any differences will be settled at a Dutch court of law
unless Beautyfullpets agrees to proceed in a court of law in your area.
By placing an order you agree to above terms and
By placing an order you agree to the above
terms and conditions and you agree with this terms